Small business employee onboarding is one of those things most owners think they are doing well, until someone leaves in month two and they are left trying to figure out what went wrong. The honest answer is usually that what passed for onboarding was not onboarding at all. It was orientation. A tour of the … Read more
Most small business owners know when something is off. Mistakes are happening more than they should. People are duplicating work. Deadlines slip because two team members each thought the other one was handling it. You step in, fix the problem, and move on. But the same kind of problem shows up again the following week. … Read more
Most business owners are not ignoring their problems. They are managing the ones directly in front of them. When something feels off — a manager who keeps missing the mark, a workflow that breaks down every few weeks, a team that has lost its energy. The most common response is to keep moving. The thinking … Read more
