What Strong Onboarding Actually Looks Like — And Why Most Companies Get It Wrong

Manager and new hire seated at a desk reviewing a structured plan together, small business office setting

Small business employee onboarding is one of those things most owners think they are doing well, until someone leaves in month two and they are left trying to figure out what went wrong. The honest answer is usually that what passed for onboarding was not onboarding at all. It was orientation. A tour of the … Read more

You Don’t Need a New Hire. You Need to Develop the Team You Already Have.

employee development vs hiring small business — manager coaching existing employees instead of posting job listing

When a team is not performing the way you need it to, the instinct is often to look outside the organization. Post a job, bring in fresh talent, start over with someone who already has the skills. It feels like the fastest fix. In many cases it is also the most expensive one — and … Read more